Privacy Policy

1. Who is responsible for your information

Guangzhou Levao Technology Co., Ltd., operating under the Fun Levao brand, is responsible for the personal information described in this policy. Our business is based in Guangzhou, China.

You can contact us at christine@zs-levao.com or by telephone/WhatsApp at +86 178 6804 2502.

2. Information we collect

Information you provide

• Name, business email address, telephone or WhatsApp number, country and company.
• Venue size, target opening date, product interests, project requirements and any message you send.
• Information included in emails, WhatsApp conversations or other direct communications.

Information collected when you use the website

• The inquiry page, first landing page, referring page and advertising attribution parameters such as UTM values or advertising click identifiers when they are present in the URL.
• Basic technical and security information normally recorded by web servers, such as IP address, browser type, requested page, date/time and error logs.
• A short-lived session identifier used to protect the inquiry form from rapid duplicate submissions.

Please do not submit sensitive personal information or confidential business information that is not needed for your inquiry.

3. How and why we use information

• To receive, review and respond to product, quotation and project inquiries.
• To prepare equipment recommendations, venue planning discussions, shipping guidance and related pre-contract communications.
• To understand which page or campaign produced an inquiry and improve our business communications.
• To maintain website security, prevent abuse, diagnose technical problems and keep business records.
• To comply with applicable law, resolve disputes and protect our legal rights.

Depending on your location and the circumstances, we process information because it is necessary to respond to your request or take steps before entering a contract, because we have a legitimate business interest, because you have provided consent, or because the law requires it.

4. How we share information

We do not sell your personal information. We may share only what is reasonably necessary with:

• Our authorized sales, project, technical and management personnel.
• Website hosting, email, database, security and IT service providers acting for us.
• Shipping, installation or other project partners when this is necessary to respond to your request and appropriate for the proposed project.
• Professional advisers, regulators, courts or public authorities where required by law or needed to protect legal rights.

When you choose to open YouTube or WhatsApp, those providers process information under their own privacy terms.

5. International transfers

Fun Levao serves customers internationally and operates from China. Your inquiry may therefore be accessed, stored or processed in China or in other countries where our service providers or project partners operate. Data-protection rules in those countries may differ from the rules in your country. Where required, we use appropriate contractual, organizational or legal safeguards for international transfers.

6. How long we keep information

We keep inquiry and business communication records only for as long as reasonably needed to respond, manage a potential or active customer relationship, maintain business and legal records, prevent abuse, or meet legal obligations. The period varies according to the nature of the inquiry and whether a commercial relationship develops. Information that is no longer required is deleted, anonymized or securely archived where the law permits.

7. Your privacy rights

Subject to the law that applies to you, you may have the right to request access to your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent, or obtain a portable copy. You may also have the right to complain to your local data-protection authority.

To make a request, email christine@zs-levao.com. We may need to verify your identity before completing a request. Some rights are not absolute, and we may retain information where a legal exception applies.

8. Security and children

We use reasonable administrative, technical and organizational measures designed to protect personal information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

This business website is intended for commercial customers and is not directed to children. We do not knowingly request personal information from children. If you believe a child has submitted information, please contact us so we can review and delete it where appropriate.

9. Cookies, external links and changes

For details about cookies, session storage and embedded services, see our Cookie Policy. Our website also links to third-party sites that we do not control.

We may update this policy when our services or legal obligations change. The updated version will appear on this page with a revised date.

10. Contact us