Last updated: September 22, 2026. This disclaimer should be read with our Terms of Use.
1. General information only
Website content is provided for general commercial information and preliminary project discussion. It is not engineering, legal, financial, tax, customs, safety or investment advice. Decisions should be based on a current written quotation, confirmed technical documents and advice from qualified professionals familiar with your venue and jurisdiction.
2. Product information and images
We aim to present products accurately, but models may be updated and colors, screens, decorative details, dimensions, software, included games, materials, accessories or specifications may differ by production batch, configuration or market. Renderings, composite images and venue photographs may be used for illustration.
Only specifications and inclusions expressly confirmed in an accepted written quotation or contract apply to an order. Please request current drawings, electrical requirements, packing details and configuration information before making venue or purchasing decisions.
3. Project cases and commercial results
Project cases show particular installations or customer environments. They do not guarantee that another venue will achieve the same attendance, revenue, payback period, utilization or customer response. Commercial outcomes depend on location, traffic, ticket pricing, equipment mix, marketing, staffing, operating hours, maintenance, competition and many other factors outside our control.
Any planning figures or return estimates are scenarios, not promises. Customers should prepare their own conservative financial analysis.
4. Installation, operation and local compliance
Commercial VR and motion equipment must be installed, operated, inspected, cleaned and maintained according to the applicable manuals, training, age/height/health restrictions and local requirements. Venue owners and operators are responsible for safe clearances, foundations, electrical work, fire and building compliance, supervision, insurance, accessibility and any required approvals.
Local standards vary. Information provided for one country or venue may not be suitable for another.
5. Shipping and customs information
Transit times, freight costs, duties, taxes, customs procedures and delivery dates are estimates until confirmed by the relevant carriers, agents and authorities. Delays may occur because of weather, port congestion, inspections, documentation, force majeure or other events outside our control. Responsibility and risk for a specific shipment are determined by the agreed quotation, contract and Incoterms, where applicable.
6. Third-party content and availability
YouTube videos, WhatsApp, carriers, suppliers and other linked or referenced services are controlled by third parties. We are not responsible for their availability, policies or content. References to third-party marks or services do not imply endorsement.
We may correct errors or update website content without notice. While we take reasonable care, we do not guarantee that every page is complete, current or free from typographical error.
7. No exclusion of mandatory rights
Nothing in this disclaimer excludes or limits rights or liabilities that applicable law does not allow to be excluded or limited. A signed commercial agreement may provide specific warranties or remedies for an order.
8. Confirm information before ordering
For current product specifications or a project-specific quotation, contact christine@zs-levao.com or use our inquiry form.
